We recommend using Germ-X® to kill many common harmful germs & bacteria any time you can’t wash with soap and water. You can use it as often as you need to, around the house, on the job or when you're on the go.
- First, make sure the cap is on the bottle good and tight.
- Then look for the directional arrow on the top of the pump, to show you which way to rotate the pump (counter clockwise).
- While turning the pump in the direction of the arrow, press down and add a bit of pressure. This will release the pump.
- If the pump will still not release, please call our Consumer Service Specialist at 1-866-MYGERMX or 1-866-694-3769.
All drugs regulated by the FDA require expiration dates. These dates guarantee the effectiveness of the product. Once the expiration date has passed we cannot guarantee the effectiveness of Germ-X® Hand Sanitizer.